Key Responsibilities:
Sales Responsibilities:
● B2B Client Acquisition: Identify, engage, and onboard potential clients such as
schools, educational institutions, and other businesses, promoting Creative Galileo’s
products and services.
● Sales Strategy & Outreach: Develop and implement strategies to increase market
presence and expand the company’s B2B customer base. Initiate outbound sales
efforts, including cold calls, emails, and LinkedIn outreach.
● Product Demonstrations: Conduct personalized product demos for B2B clients,
showcasing the features, benefits, and impact of Creative Galileo’s digital learning
solutions.
● Proposal & Contract Management: Draft tailored proposals, negotiate pricing, and
manage the end-to-end contract process, ensuring successful conversion from leads
to long-term partnerships.
● Client Relationship Management: Cultivate and maintain strong, long-lasting
relationships with clients by understanding their needs, offering solutions, and
providing ongoing support to ensure customer satisfaction.
● Sales Reporting: Track and report on sales performance, market trends, and
customer feedback to inform strategy and decision-making.
Operations Responsibilities:
● Order Fulfillment & Coordination: Oversee the order management process from
initiation to fulfillment, ensuring that orders are processed efficiently and accurately.
● Inventory & Resource Management: Collaborate with the operations team to
ensure that educational resources (such as content, digital tools, and subscriptions)
are available for clients as needed.
● Logistics Management: Coordinate with logistics teams to ensure timely delivery
and implementation of products/services to B2B clients.
● Post-Sales Support: Act as a point of contact for operational queries post-sale,
ensuring that client expectations are met, and any operational issues are addressed
quickly.
● Process Optimization: Identify and recommend improvements in both sales and
operations processes to streamline activities, enhance client experience, and drive
business efficiency.
Cross-functional Collaboration:
● Work closely with the marketing team to support lead generation activities and
provide market insights.
● Coordinate with the product development team to ensure product offerings are
aligned with client needs and feedback.
● Collaborate with the finance team to ensure accurate invoicing, payments, and
financial tracking for B2B clients.
Skills & Qualifications:
● Bachelor’s degree in Business, Sales, Marketing, Education, or a related field.
● 2-3 years of experience in sales and operations, preferably within the B2B EdTech,
tech, or education industry.
● Strong understanding of B2B sales processes, including lead generation, client
acquisition, contract negotiations, and closing deals.
● Experience in operations management, including order fulfillment, logistics, and
resource coordination.
● Excellent communication skills (both verbal and written) with the ability to build
relationships with B2B clients and internal teams.
● Strong organizational skills and the ability to manage multiple projects and priorities
effectively.
● Proficient in CRM systems (e.g., Salesforce, HubSpot) and Microsoft Office tools
(Excel, Word, PowerPoint).
● A proactive, solution-oriented mindset with a strong ability to anticipate challenges
and solve problems quickly.
● Knowledge of the EdTech industry and trends in the B2B space is highly preferred.